This Privacy Policy explains how jilee collects, uses, stores, and protects the personal data of all players and visitors who use jilee.one. Your privacy matters to us — and this document is our commitment to handling your data with transparency and respect, in line with Philippine data protection law.
jilee is committed to protecting the personal data of every Filipino player and site visitor. This Privacy Policy has been prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines of the National Privacy Commission (NPC). By creating a jilee account or continuing to use jilee.one, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy covers six areas of data handling you should know about as a jilee member:
Identity details, payment data, gameplay history, and technical usage data — all explained clearly.
Account management, KYC verification, fraud prevention, support, and compliance — always with a lawful basis.
Only verified third parties — payment processors, ID verifiers, regulators — and only when legally necessary.
SSL encryption, access controls, and regular security audits keep your jilee account data secure at all times.
Data is retained only as long as legally required or necessary for account operation — then securely deleted.
Access, correct, erase, or restrict your data. Philippine DPA rights apply to every jilee account holder.
1.1 This Privacy Policy ("Policy") describes how jilee ("we," "us," "our," "the Platform") collects, processes, stores, and shares the personal information of individuals ("you," "Player," "User," "Visitor") who access jilee.one, register a jilee account, or otherwise interact with any jilee service.
1.2 For purposes of the Philippine Data Privacy Act of 2012 (RA 10173), jilee acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes. jilee is responsible for ensuring that all data processing activities comply with applicable data protection laws and the guidelines of the National Privacy Commission of the Philippines.
1.3 This Policy applies to all personal data collected through: (a) the jilee.one website and all sub-pages; (b) jilee's mobile-optimized browser interface; (c) communications with jilee's customer support team; (d) jilee's marketing and promotional communications (where you have consented or where a legitimate interest applies); and (e) third-party services integrated into the jilee platform such as payment processors and identity verification providers.
1.4 This Policy should be read alongside jilee's Terms and Conditions and Responsible Gaming Policy, which together form the complete framework governing your jilee account.
2.1 jilee collects personal data through several channels: information you provide directly during account registration or use, data generated automatically through your interaction with the platform, and data received from verified third-party service providers such as payment processors and identity verification agencies.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number | Registration form, KYC documents |
| Contact Data | Philippine mobile number (+63), email address | Registration form |
| Financial Data | GCash/Maya account reference, bank account details (masked), transaction history | Payment processors, deposit/withdrawal actions |
| Gameplay Data | Game sessions, bet amounts, game outcomes, bonus usage | Platform activity logs |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Automated collection |
| Preference Data | Saved game preferences, responsible gaming limit settings | Account settings actions |
| Communication Data | Support chat transcripts, email correspondence with jilee | Customer support interactions |
2.2 jilee does not intentionally collect sensitive personal information as defined under RA 10173 (such as racial origin, political affiliations, religious beliefs, or health data) unless specifically required by a regulatory authority or disclosed voluntarily by the Player in the context of a responsible gaming support request.
2.3 Where jilee requests identity documents for KYC verification, the documents are processed by a certified third-party verification provider and are not stored in readable format on jilee's internal systems beyond the period required for compliance.
3.1 jilee uses the personal data it collects for the following purposes, each linked to a lawful basis described in Section 4:
3.2 jilee does not use your personal data for automated decision-making that produces legal effects or significantly affects you, except in the case of fraud detection systems that may automatically flag or temporarily restrict an account pending human review.
4.1 In accordance with the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, jilee processes personal data on the following legal bases:
4.2 Where jilee relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time by contacting . Withdrawal of consent will not affect the lawfulness of processing that occurred prior to withdrawal.
jilee will never sell, rent, or trade your personal data to third-party advertisers or data brokers. Data is shared only with verified service partners who are contractually bound to use it solely for the specified purpose, or with authorities when legally required.
5.1 jilee may share your personal data with the following categories of third parties, strictly for the purposes described:
5.2 All third-party data processors engaged by jilee are contractually required to: (a) process personal data only on jilee's documented instructions; (b) implement appropriate technical and organizational security measures; (c) not sub-process data without jilee's prior written authorization; and (d) cooperate with data breach notification procedures.
6.1 jilee.one uses cookies and similar tracking technologies to provide a functional, personalized, and secure experience. Cookies are small text files stored on your device when you visit jilee.one. They do not contain executable code and cannot access other files on your device.
6.2 jilee uses the following categories of cookies:
6.3 You can control cookie settings through your browser preferences. Note that disabling strictly necessary cookies will prevent you from logging into your jilee account. jilee does not use advertising tracking cookies or share cookie data with ad networks.
7.1 jilee retains personal data for the minimum period necessary to fulfill the purposes described in this Policy or as required by applicable Philippine law. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Legal / AML compliance |
| KYC identity documents | 5 years from verification date | AMLC requirements |
| Financial transaction records | 5 years from transaction date | BIR / AML regulations |
| Gameplay session data | 3 years from session date | Dispute resolution |
| Support communications | 2 years from last interaction | Legitimate interest |
| Marketing consent records | 3 years from consent grant or withdrawal | Legal compliance |
| Technical / access logs | 90 days | Security monitoring |
7.2 Upon expiry of the applicable retention period, personal data is securely deleted, anonymized, or pseudonymized in a manner that makes re-identification impossible. Anonymized aggregate data (e.g., platform usage statistics with no individual identifiers) may be retained indefinitely for internal research and product development.
jilee implements industry-standard technical and organizational measures to protect your personal data against unauthorized access, accidental loss, alteration, or disclosure. These measures are reviewed and updated regularly by our security team.
8.1 jilee's data security infrastructure includes the following measures:
8.2 Data Breach Response. In the event of a personal data breach affecting jilee members, jilee will notify the National Privacy Commission of the Philippines within 72 hours of becoming aware of the breach, where required by RA 10173. Affected individuals will be notified without undue delay where the breach is likely to result in high risk to their rights and freedoms. Notification will be sent to the registered contact information associated with the affected jilee account.
Under the Philippine Data Privacy Act of 2012 (RA 10173), all jilee account holders have the following data rights, exercisable by contacting :
9.1 jilee will respond to verified data rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days with written notification to the requesting Player explaining the reason for the extension. There is no fee for making a data rights request, except where requests are manifestly unfounded or excessive, in which case jilee may charge a reasonable administrative fee.
jilee's services are strictly intended for individuals aged 21 years and above. jilee does not knowingly collect personal data from persons under 21 years of age. This is not merely a contractual condition — it is an age verification requirement enforced at account creation and reinforced through ongoing KYC monitoring.
10.1 jilee does not knowingly collect, store, or process personal data from individuals under the age of 21. If jilee becomes aware that personal data from a person under 21 has been collected — whether through false representation during registration or any other means — jilee will: (a) immediately suspend the account; (b) delete all associated personal data to the extent not required by law; (c) refund any deposits to the originating payment account; and (d) report the incident to relevant Philippine authorities where required.
10.2 Parents or guardians who believe their child has registered on jilee are requested to contact immediately, providing the suspected account username or registered mobile number. jilee takes all such reports seriously and investigates within 24 hours.
11.1 Some of jilee's third-party service providers — including game studios, payment infrastructure providers, and cloud hosting partners — may process personal data outside the Philippines. Where such transfers occur, jilee ensures that appropriate safeguards are in place to protect your data to a standard no less protective than Philippine data protection law requires.
11.2 Safeguards for international data transfers from jilee include: (a) contractual data processing agreements that incorporate standard data protection clauses; (b) transfers only to jurisdictions that have been assessed as providing adequate levels of data protection; and (c) data minimization practices that ensure only the minimum necessary personal data is transferred internationally.
11.3 Players may request information about the specific safeguards in place for any international transfer of their personal data by contacting jilee's Data Protection Officer at .
12.1 jilee reserves the right to update this Privacy Policy from time to time to reflect changes in: applicable Philippine data protection law or NPC guidelines; jilee's data processing activities; new services or features added to the jilee platform; or changes to third-party service providers.
12.2 The current version of this Privacy Policy, along with its version number and effective date, is always available at jilee.one/privacy-policy. For material changes that significantly affect how jilee processes your personal data, we will provide advance notice via: (a) a prominent banner on the jilee platform; (b) an in-account notification; or (c) email to your registered address — at least 14 days before the changes take effect.
12.3 Your continued use of the jilee platform after the effective date of any Policy update constitutes your acknowledgment of the updated terms. If you do not agree with material changes, you may close your jilee account before the effective date of the change.
13.1 For any questions, concerns, or requests relating to this Privacy Policy or jilee's handling of your personal data, please contact the jilee Data Protection Officer (DPO):
Email:
Subject line: "Data Privacy Request – [Your Account Username]"
Response time: Within 5 business days for general inquiries; within 30 days for formal data rights requests
Available: 24/7 via email · Philippine Standard Time
13.2 If you are not satisfied with jilee's response to a data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC), which is the independent supervisory authority responsible for enforcing RA 10173. Information about the NPC's complaint process is available through the NPC's official Philippine government channels.
13.3 For responsible gaming-related data concerns — such as how your gameplay data is used for problem gambling detection — please also visit the jilee Responsible Gaming page for additional information.
Now that you know exactly how jilee handles your data — transparently, securely, and in full compliance with Philippine law — you can play knowing your personal information and wallet are protected. 500+ games, GCash deposits, and a 24/7 support team ready when you need them.
For players aged 21 and above only · Philippines · jilee.one · Privacy protected under RA 10173